Video: Ethoca CMO Keith Briscoe Explains Ethoca Alerts
In this video interview – filmed during Finovate Europe 2016 in London – Ethoca CMO Keith Briscoe explains the effect Ethoca Alerts has on the customer experience and why it matters for issuer and merchants.
About Ethoca Alerts
Ethoca Alerts is a faster, more cost-effective and customer friendly alternative to the chargeback process. It provides an early warning on fraud and disputes that have already been confirmed between cardholders and their issuing bank, giving merchants the opportunity to stop fraud, halt the delivery of goods and services, and refund cardholders to avoid impending chargebacks. Card issuers who use the service benefit by avoiding chargeback processing costs and recovering fraud losses - including 3D Secure and low-value transaction write-offs - much more quickly and inexpensively than ever before.