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Article: Collaboration Paving the Way for Ecommerce Customer Experience

Friday, February 8, 2019

by Keith Briscoe, Chief Marketing & Product Officer, Ethoca

As seen in the Web Fraud Prevention, Identity Verification & Authentication Guide 2018-2019. The Guide covers some of the security challenges encountered in the ecommerce and banking, and financial services ecosystems. Moreover, it provides payment and fraud and risk management professionals with a series of insightful perspectives on key aspects, such as fraud management, identity verification, online authentication, and regulation.

Article: Is the GDPR Encouraging Phishing Scams?

Thursday, June 7, 2018

As seen in PYMNTS.com

Skillful criminals know how to use crowds — just ask anyone who has been pickpocketed in a subway station. Now that principle applies to Europe’s General Data Protection (GDPR) – at least according to one report.

Article: PSD2 and false declines: Turning a downward spiral on its head

Friday, December 15, 2017

as seen in Bobsguide

What do card issuing banks and eCommerce merchants share in common? The ever-growing burden of card-not-present fraud. Both sides respond with sophisticated arsenals of multi-layered fraud tools that aim to reduce losses, prevent damage to the customer relationship and control operational expenses. However, when turning down transactions banks often provide merchants with extremely vague “Do Not Honour” instructions. These are intended to protect customer privacy when attributed to insufficient funds or over limit scenarios, but also mask a huge problem: false declines.

Article: Collaboration Shows Promise in Fighting Friendly Fraud

Tuesday, February 23, 2016

Data sharing between issuers and merchants is gaining traction as a preventative measure in Europe, with fraud prevention specialist Ethoca reporting an information network has shaved about $100 million in fraud losses in the past year, while a collaboration with Santander has resulted in a 40% drop in chargeback volume.

Article: Ethoca's Julie Fergerson Talks to Internet Retailer

Wednesday, April 9, 2014

Julie Fergerson, SVP, Industry Solutions, talks to Internet Retailer about the Heartbleed bug and what ecommerce retailers should be looking out for as they shore up gaps in their systems. 

Article: Ethoca Featured in Internet Retailer

Thursday, December 19, 2013

Ethoca’s Julie Fergerson, SVP Industry Solutions, talks to Internet Retailer editor Don Davis about the Target data breach and how ecommerce merchants should strengthen their fraud management detection processes to prepare for possible spikes in related Card Not Present fraud.

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