Merchant, Issuer
Leading card issuer reduces chargebacks
Ethoca Alerts helped a US-based card issuer prevent $8M in chargebacks.
Length
2 pages
Case Studies & Resources
Merchant, Issuer
2023 Outlook Report
What does the new year hold for businesses looking to reduce their fraud and also create better experiences? Download our 2023 outlook report to discover four trends shaping the future of fraud-prevention, chargeback protection and omnichannel digital experiences.
Length
25 pages
Merchant, Issuer
Digital Receipts are just the beginning
Download our research report, Digital Receipts: Unlocking the full potential of consumer engagement, created in partnership with Aite, to learn how issuers and merchant can leverage digital bank channels to create elevated and relevant experiences for consumers.
The findings explore how digital receipts can not only create better digital experiences, but also unlock more engagement opportunities with consumers that drive value for businesses.
Length
8 pages
Merchant, Issuer
The First Party Fraud Conundrum: How to Protect FI's and Merchants
In our latest research, new findings explore how first party fraud and chargeback volumes are shifting, as well as the tools and data points payments stakeholders are looking at to help reduce disputes and fraudulent behavior, while also improving acceptance rates.
Length
33 pages
Merchant
Luxury Fashion Retailer
Near real-time fraud alerts help one retailer save millions by preventing chargebacks
Length
2 pages
Merchant, Issuer
Improving the Dispute Experience: Transparency Is Power
This research report created by Aite Group, sponsored by Ethoca, sheds light on the issue of transaction confusion and false claims caused by a lack of transaction clarity to cardholders. The findings are the result of in-depth research of banks, merchants, and over 1,000 consumers and reveal that cardholders have a strong appetite for digital solutions that provide greater insight into their purchases.
Length
28 pages
Merchant
Home Improvement Retailer Case Study
Despite a solid defensive foundation, fraud was increasingly chipping away at this retailer’s bottom line. They needed a new tool in their fraud fighting shop that would help them reduce current and future losses, increase sales and improve the customer experience.
Length
2 pages