In our latest research, new findings explore how first party fraud and chargeback volumes are shifting, as well as the tools and data points payments stakeholders are looking at to help reduce disputes and fraudulent behavior, while also improving acceptance rates.
Case Studies & Resources
Near real-time fraud alerts help one retailer save millions by preventing chargebacks
This research report created by Aite Group, sponsored by Ethoca, sheds light on the issue of transaction confusion and false claims caused by a lack of transaction clarity to cardholders. The findings are the result of in-depth research of banks, merchants, and over 1,000 consumers and reveal that cardholders have a strong appetite for digital solutions that provide greater insight into their purchases.
Despite a solid defensive foundation, fraud was increasingly chipping away at this retailer’s bottom line. They needed a new tool in their fraud fighting shop that would help them reduce current and future losses, increase sales and improve the customer experience.