Near real-time fraud alerts help one retailer save millions by preventing chargebacks
Case Studies & Resources
Merchant
Luxury Fashion Retailer
Length
2 pages
Merchant, Issuer
Improving the Dispute Experience: Transparency Is Power
This research report created by Aite Group, sponsored by Ethoca, sheds light on the issue of transaction confusion and false claims caused by a lack of transaction clarity to cardholders. The findings are the result of in-depth research of banks, merchants, and over 1,000 consumers and reveal that cardholders have a strong appetite for digital solutions that provide greater insight into their purchases.
Length
28 pages
Merchant
Home Improvement Retailer Case Study
Despite a solid defensive foundation, fraud was increasingly chipping away at this retailer’s bottom line. They needed a new tool in their fraud fighting shop that would help them reduce current and future losses, increase sales and improve the customer experience.
Length
2 pages