The chargeback process may seem relatively straightforward, but beneath the surface, there are lots of pieces and facets to the process…

Chargebacks, Fraud, Issuer, Merchant
Are Cardholders Being Taught to Engage in Friendly Fraud?

Fraud, Issuer, Merchant
How Does Friendly Fraud Impact False Declines?

Fraud, Issuer, Merchant
Friendly Fraud Hurts Merchants, Issuers and Cardholders: Here’s How

Fraud, Merchant
How Does Friendly Fraud Vary Across Industries?

Fraud, Merchant
5 Key Elements to Building a CNP Fraud Fighting Framework