Solutions Overview

Ethoca is a secure network for card issuers and merchants to connect and work cooperatively outside the payment network in a unique and powerful way!

Thousands of times a day, card issuers and merchants identify fraudulent and/or suspicious transactions that have gone undetected by the other party, resulting in fraud losses and chargeback costs to both. Ethoca helps prevent chargebacks and reduce cnp fraud by closing the information gap between the card issuers and merchants, making this valuable information securely available in real-time.

Ethoca Alerts is the first service that leverages Ethoca’s global network of card issuers and online merchants.  Ethoca’s direct-from-source card issuer data is used by merchants to stop the fulfillment of goods and services tied to fraudulent accounts on orders they are actively processing.  Ethoca Alerts significantly reduces the time it takes for merchants to be alerted of confirmed fraud from the current three to six weeks, to minutes, hours or days.  With Ethoca Alerts, merchants stop chargebacks at the source, reduce chargeback ratios, process more transactions, and reduce chargeback fees.With Ethoca Alerts, merchants stop chargebacks at the source, reduce chargeback ratios, process more transactions, and reduce chargeback fees.