Ethoca Wins 2016 ETA Star Award for Technology Innovation
Creative Approach to Stopping Fraud and Chargebacks A Leading Factor in Award Win
TORONTO, Canada; Austin, US; London, UK; Paris, France – April 20, 2016 – Ethoca, the industry standard for collaboration-based technology solutions that help card issuers and online merchants increase card acceptance and stop ecommerce fraud and disputes, today announced that it has won the 2016 ETA Star Award for Technology Innovation. The award was announced on April 19 at a ceremony held during the TRANSACT 16 conference in Las Vegas.
The ETA Star Awards recognize and showcase individuals and companies that have made a significant difference in the payments industry, whether through innovation, business practices, or contributions to the association. The Technology Innovation Award goes to an ETA member whose use of technology provides for creative solutions that promotes customer usability, increases profitability, or otherwise enables significant advances for the industry. The nominated solution must be in current use in the marketplace with demonstrated results.
“Receiving an innovation award from the world’s largest payments industry trade group is an honor,” said Keith Briscoe, Chief Marketing Officer for Ethoca. “It provides further proof that merchant-issuer collaboration is one of the most unique and effective means of stopping fraud and reducing chargebacks. With adoption spreading world-wide, and more merchants and issuers joining the network, the power and value of collaboration continues to increase.”
The award recognizes the performance of Ethoca Alerts – a faster, more cost-effective and customer friendly alternative to the chargeback process. It provides an early warning on fraud and disputes that have already been confirmed between cardholders and their issuing bank, giving merchants the opportunity to stop fraud, halt the delivery of goods and services, and refund cardholders to avoid impending chargebacks. Card issuers who use the service benefit by avoiding chargeback processing costs and recovering fraud losses – including 3D Secure and low-value transaction write-offs – much more quickly and inexpensively than ever before.
This is the fourth award win for Ethoca in 2016. The others being:
- 2016 PayFORUM Award for Excellence in Anti-Fraud Solutions in France
- 2016 MPE International Award
- 2016 Card & Payments Award – Best Security or Anti-fraud Category
Ethoca is the leading, global provider of collaboration-based technology that enables card issuers, ecommerce merchants and online businesses to increase card acceptance, stop more fraud, recover lost revenue and eliminate chargebacks from both fraud and customer service disputes. Through the Ethoca Network – the first and only of its kind in the industry – we are closing the information gap between card issuers and merchants. This unique capability makes fraud and customer dispute insight available and actionable in real time. Our suite of services delivers significant revenue growth and cost saving opportunities to our card issuer and merchant customers around the world. Seven of the top ten ecommerce brands, seven of the top ten U.S. card issuers, two of the top five UK card issuers and more than 3,500 ecommerce businesses around the world rely on Ethoca solutions and the network that powers them. To find out more, please visit us online at www.ethoca.com.
Chief Marketing Officer, Ethoca