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In the Media

Article: The Customer - Your Greatest Weapon Against Fraud

Wednesday, December 20, 2017

As seen in International Banker

Banks employ myriad sophisticated tools to protect themselves from Card Not Present (CNP) fraud. Most recently, a plethora of AI companies have arrived on the scene with impressive capabilities that will result in real-time fraud detection improvements.

Article: PSD2 and false declines: Turning a downward spiral on its head

Friday, December 15, 2017

as seen in Bobsguide

What do card issuing banks and eCommerce merchants share in common? The ever-growing burden of card-not-present fraud. Both sides respond with sophisticated arsenals of multi-layered fraud tools that aim to reduce losses, prevent damage to the customer relationship and control operational expenses. However, when turning down transactions banks often provide merchants with extremely vague “Do Not Honour” instructions. These are intended to protect customer privacy when attributed to insufficient funds or over limit scenarios, but also mask a huge problem: false declines.

Article: Fighting The Friendly Fraud Fight

Tuesday, November 21, 2017

As seen in PYMNTS

In an interview with PYMNTS, Ethoca CMO Keith Briscoe said card-not-present (CNP) payments represent a “path of least resistance” for fraudsters. The shift in years past to Europay, Mastercard and Visa (EMV) cards with chips has eliminated many of the vulnerabilities from counterfeit cards presented by hackers at the register.

Article: How to address fraud in an integrated fashion across multiple channels

Friday, July 7, 2017

Interview with Ethoca CMO Keith Briscoe about the importance of collaboration when tackling fraud.

Article: Fraud and false declines - Fighting the downward spiral with collaboration

Friday, April 28, 2017

CNP fraud is a downward spiral of diminishing value and rising cost for all parties in the payments ecosystem. While card issuers and merchants both suffer acutely, it is cardholders who pay the ultimate price by enduring not only the painful chargeback and recovery process, but also the increasing likelihood of false declines.

Article: Ethoca And FICO Team Up To Fight Card-Not-Present Fraud

Wednesday, January 18, 2017

As seen in PYMNTS

Ethoca, the collaboration-based technology solutions company, announced Wednesday (Jan. 18) it inked a partnership with FICO, the analytics software company, in which card issuers using the FICO Falcon Fraud Manager will be able to connect to Ethoca’s Global Collaboration Network.

Article: Ethoca Plans To Improve Cardholder Dispute Resolution

Tuesday, October 4, 2016

As seen in PYMNTS

Ethoca, a provider of collaboration-based technology solutions for credit card companies and online merchants, announced a new partnership on Monday (Oct. 3) with Lean Industries, a dispute management software solution provider.

Article: What’s the Scam? Protecting Airlines from CNP Fraud

Monday, August 15, 2016

by Stephanie Taylor – Low-Fare & Regional Airlines Magazine

The internet age has brought with it many positives, but industry leaders agree that things are now changing so fast that it's difficult to keep up with the vulnerabilities new technology creates. From the theft of airline miles to identity fraud, many sectors within and outside air travel are collaborating to mitigate the financial and reputational risks to airlines.

Article: Ethoca Fraud Fighting for Issuers/Merchants

Wednesday, April 20, 2016

As seen in The Nilson Report: April 2016 / Issue 1084

Merchants in 37 countries and issuers in 12 countries comprise the participants in Ethoca’s network, which gives merchants an early warning of possible fraudulent transactions as well as information about previously confirmed customer disputes. 

Video: Fintech Finance Interview with Ethoca CMO Keith Briscoe

Wednesday, April 20, 2016

In this video interview – filmed during Money 2020 in Copenhagen – Ethoca CMO Keith Briscoe discusses network growth in EMEA as well as friendly fraud with Fintech Finance.