Airline & Travel
Your Problems Don’t Take a Vacation – and Neither Do Our Solutions
Last minute bookings, high false decline rates, a high-value, time-sensitive product that’s nearly impossible to recover, tight margins – the airline and travel industry has unique and serious ecommerce challenges. But this doesn’t mean you should batten down the hatches and turn away good customers. You CAN prevent fraud from CNP transactions. We bring a world of valuable intelligence right to your doorstep.
Powered by the world’s largest collaboration network of card issuers and ecommerce merchants, our solutions provide relief for the biggest problems faced by airlines, hospitality providers, car rental companies, cruise lines, online travel agencies and more. Say hello to Ethoca and leave fraud, chargebacks, false declines and more in your rear-view mirror.
What Problem Can We Solve for You Today?
When fraud strikes, recover your losses with ease.
They cost time and money. Let’s blow them away.
Don’t mistake customers for criminals – it hurts your bottom line!
It’s your revenue, let’s go get it back for you.
Less friction and frustration, more smiles and sales.
Powerful Products for Airline & Travel Merchants
Eliminate chargebacks and recover revenue lost to 'friendly fraud' and customer disputes.
Reduce CNP fraud and chargebacks through merchant-issuer collaboration.
Case Study: South African Airways
South African Airways, the largest airline in South Africa, had a problem. Although they had a layered defense system in place, they were unable to confirm fraud with card issuers and had no way of verifying suspicious transactions. Torn between the possibility of fraud slipping through and insulting their loyal customers, they decided to take action and join the Ethoca Network.
Partnering with Ethoca has helped improve our fraud prevention and detection and we use it in conjunction with our existing screening processes. We now get alerts through in real time from issuers worldwide giving us more opportunity to cancel and refund fraudulent bookings and avoid the chargeback process completely.
Revenue Protection Lead, easyJet
That's how much fraud an airline was able to stop in one year by joining the Ethoca Network. How much could you be stopping?
WHAT IS A COLLABORATION NETWORK?
Still confused about how our network operates?
AWARD WINNING SOLUTIONS
Not to brag, but Ethoca Alerts is the most decorated fraud and chargeback solution in the industry.
QUESTIONS ABOUT ETHOCA?
That's great, because we have loads of answers. Take a minute to learn more about how it all works.