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In the Media

As Digital Purchases Grow, So Too Does The Need For Clarity

terça-feira, Junho 30, 2020

As individuals, families and businesses do their best to adjust to a world with COVID-19, one thing is for certain: We’re quickly adopting an increasingly digital lifestyle.

Article: Friendly Fraud Chargeback Relief

sexta-feira, Junho 12, 2020

This year, sellers of digital goods worldwide can expect to see approximately 50 million requests for chargebacks of a legitimate purchase. Repudiated transactions include what is known as friendly fraud. Most often, friendly fraud occurs when a primary accountholder gives their payment card credentials to a family member and then disputes the transaction because they don’t recognize it when reviewing their monthly statement. 

Ethoca is the global network of banks and merchants driving a simple, trusted consumer payment experience through collaboration

quinta-feira, Maio 14, 2020

Financial IT's interview with Keith Briscoe, Chief Marketing & Product Officer at Ethoca.

Article: Digital payments in Latin America are expected to exceed in-store payments in the next 3 years

quinta-feira, Dezembro 5, 2019

Originally published in Valor Economico

Mastercard and Ethoca sat down with Talita Moreira from Valor Economico to explain their strategy to reduce fraud. 

Article: Collaboration Paving the Way for Ecommerce Customer Experience

sexta-feira, Fevereiro 8, 2019

by Keith Briscoe, Chief Marketing & Product Officer, Ethoca

As seen in the Web Fraud Prevention, Identity Verification & Authentication Guide 2018-2019. The Guide covers some of the security challenges encountered in the ecommerce and banking, and financial services ecosystems. Moreover, it provides payment and fraud and risk management professionals with a series of insightful perspectives on key aspects, such as fraud management, identity verification, online authentication, and regulation.

Article: Is the GDPR Encouraging Phishing Scams?

quinta-feira, Junho 7, 2018

As seen in PYMNTS.com

Skillful criminals know how to use crowds — just ask anyone who has been pickpocketed in a subway station. Now that principle applies to Europe’s General Data Protection (GDPR) – at least according to one report.

Article: PSD2 and false declines: Turning a downward spiral on its head

sexta-feira, Dezembro 15, 2017

as seen in Bobsguide

What do card issuing banks and eCommerce merchants share in common? The ever-growing burden of card-not-present fraud. Both sides respond with sophisticated arsenals of multi-layered fraud tools that aim to reduce losses, prevent damage to the customer relationship and control operational expenses. However, when turning down transactions banks often provide merchants with extremely vague “Do Not Honour” instructions. These are intended to protect customer privacy when attributed to insufficient funds or over limit scenarios, but also mask a huge problem: false declines.

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