In the Media
As individuals, families and businesses do their best to adjust to a world with COVID-19, one thing is for certain: We’re quickly adopting an increasingly digital lifestyle.
This year, sellers of digital goods worldwide can expect to see approximately 50 million requests for chargebacks of a legitimate purchase. Repudiated transactions include what is known as friendly fraud. Most often, friendly fraud occurs when a primary accountholder gives their payment card credentials to a family member and then disputes the transaction because they don’t recognize it when reviewing their monthly statement.
Ethoca is the global network of banks and merchants driving a simple, trusted consumer payment experience through collaboration
Financial IT's interview with Keith Briscoe, Chief Marketing & Product Officer at Ethoca.
Article: Digital payments in Latin America are expected to exceed in-store payments in the next 3 years
Originally published in Valor Economico
Mastercard and Ethoca sat down with Talita Moreira from Valor Economico to explain their strategy to reduce fraud.
by Keith Briscoe, Chief Marketing & Product Officer, Ethoca
As seen in the Web Fraud Prevention, Identity Verification & Authentication Guide 2018-2019. The Guide covers some of the security challenges encountered in the ecommerce and banking, and financial services ecosystems. Moreover, it provides payment and fraud and risk management professionals with a series of insightful perspectives on key aspects, such as fraud management, identity verification, online authentication, and regulation.
As seen in PYMNTS.com
Skillful criminals know how to use crowds — just ask anyone who has been pickpocketed in a subway station. Now that principle applies to Europe’s General Data Protection (GDPR) – at least according to one report.
as seen in Bobsguide
What do card issuing banks and eCommerce merchants share in common? The ever-growing burden of card-not-present fraud. Both sides respond with sophisticated arsenals of multi-layered fraud tools that aim to reduce losses, prevent damage to the customer relationship and control operational expenses. However, when turning down transactions banks often provide merchants with extremely vague “Do Not Honour” instructions. These are intended to protect customer privacy when attributed to insufficient funds or over limit scenarios, but also mask a huge problem: false declines.
Data sharing between issuers and merchants is gaining traction as a preventative measure in Europe, with fraud prevention specialist Ethoca reporting an information network has shaved about $100 million in fraud losses in the past year, while a collaboration with Santander has resulted in a 40% drop in chargeback volume.
Julie Fergerson, SVP, Industry Solutions, talks to Internet Retailer about the Heartbleed bug and what ecommerce retailers should be looking out for as they shore up gaps in their systems.
Ethoca’s Julie Fergerson, SVP Industry Solutions, talks to Internet Retailer editor Don Davis about the Target data breach and how ecommerce merchants should strengthen their fraud management detection processes to prepare for possible spikes in related Card Not Present fraud.