Fraud detection systems are only as good as the data fed into them

Ethoca doesn’t use a single data source. Our fraud detection system leverages the transaction experiences of the Global Fraud Alliance -- a growing community of online merchants and other e-commerce stakeholders collaborating to defeat fraud.

By pooling merchants' individual data, we created the world’s largest and most authoritative private ecommerce anti-fraud data source.

So instead of the limited view that your historical data provides, Ethoca360 cross-checks your orders against a database of more than 350 million transactions that continues to grow daily.

Put together, bits of scattered information reveal patterns

Does a credit card have a history of fraud -- or a history of many positive transactions? Ethoca checks data from dozens of merchants in different industries to help you find out. Ethoca applies standard analytic techniques to the pooled data, as well as collaborative analysis that looks at cross-industry and cross-merchant fraud patterns.

World's largest private database of high quality ecommerce transaction data

Ethoca360 automatically sorts your orders into 3 decision piles -- Accept, Reject, and Refer for Manual Review -- based on your risk thresholds. Your transaction information is sent for real-time decisioning via a secure channel. A record of the transaction is kept in Ethoca's PCI DSS compliant database. And a decision score, and additional "collaborative signal" data is sent back to support manual reviews.

Frequently asked questions about Ethoca360

• How easy is integration? Quite easy. The platform is built to integrate with third-party or proprietary fraud management or detection systems and payment systems.

• What does it cost? Fees are subscription-based. Your monthly subscription fee is based on the size of your operation. Most members see a 400 to 600% ROI within the first year. We don’t start billing until you are up and running on the system.
• Who will support us? Ethoca has someone on call 24 hours a day to support members. We also provide on-site setup. Our technical staff will walk you through how to employ Ethoca360 as an integrated part of your order decisioning process.
  
• Can I customize it? You get to decide the scoring thresholds that determine whether to Auto-Accept, Auto-Reject, or Refer orders for Manual Review. If your scoring algorithm requires customization, Ethoca's analytics team can help you create a custom fit for your organization's needs.
  
• Does it help with manual reviews? Yes. If an order is suspicious and referred for manual review Ethoca also offers "collaborative signals" – advisory codes derived from the pattern analysis Ethoca360 does on the pooled data, that give the reviewer relevant positive and negative indicators to assist in coming to a decision using your own criteria to override an ambiguous score.