Article: How To Battle The Friendly (And Not So Friendly) Fraudster? APIs, Rich Data And Collaboration
As seen in PYMNTS
Whether friendly fraud or genuine fraud, for merchants and card issuers, the impact is growing and comes with a host of negative consequences for the entire ecosystem — especially customers. Lost revenues and chargebacks. Friction. Bad customer experiences. And sometimes — in the case of friendly fraud — relationships severed altogether.
Article: Ethoca Launches Integrated Solution Suite To Eradicate 90 Percent Of Chargebacks
As seen in PYMNTS
Ethoca, a provider of collaboration-based technology solutions for credit card companies and online merchants, has announced the launch of its new Integrated Solution Suite.
Article: Anti-Fraud Specialist Ethoca Rolls out a Tripartite Defense Against E-Commerce Chargebacks
As seen in Digital Transactions
The rising problem of e-commerce fraud and related issues like false declines is prompting anti-fraud software companies to roll out solutions. On Thursday, Ethoca Inc. launched a new service with three lines of defense that the Toronto-based company says can potentially eliminate 90% of e-commerce chargebacks.
Article: Rethinking Friendly Fraud in a Digital Age
As seen in PaymentsSource
Kate Fitzgerald from PaymentsSource talks to Ethoca CMO Keith Briscoe about friendly fraud and Ethoca's new solution - Eliminator.
Article: The Customer - Your Greatest Weapon Against Fraud
As seen in International Banker
Banks employ myriad sophisticated tools to protect themselves from Card Not Present (CNP) fraud. Most recently, a plethora of AI companies have arrived on the scene with impressive capabilities that will result in real-time fraud detection improvements.
Article: PSD2 and false declines: Turning a downward spiral on its head
as seen in Bobsguide
What do card issuing banks and eCommerce merchants share in common? The ever-growing burden of card-not-present fraud. Both sides respond with sophisticated arsenals of multi-layered fraud tools that aim to reduce losses, prevent damage to the customer relationship and control operational expenses. However, when turning down transactions banks often provide merchants with extremely vague “Do Not Honour” instructions. These are intended to protect customer privacy when attributed to insufficient funds or over limit scenarios, but also mask a huge problem: false declines.
Article: Fighting The Friendly Fraud Fight
As seen in PYMNTS
In an interview with PYMNTS, Ethoca CMO Keith Briscoe said card-not-present (CNP) payments represent a “path of least resistance” for fraudsters. The shift in years past to Europay, Mastercard and Visa (EMV) cards with chips has eliminated many of the vulnerabilities from counterfeit cards presented by hackers at the register.
Article: How to address fraud in an integrated fashion across multiple channels
Interview with Ethoca CMO Keith Briscoe about the importance of collaboration when tackling fraud.
Article: Fraud and false declines - Fighting the downward spiral with collaboration
CNP fraud is a downward spiral of diminishing value and rising cost for all parties in the payments ecosystem. While card issuers and merchants both suffer acutely, it is cardholders who pay the ultimate price by enduring not only the painful chargeback and recovery process, but also the increasing likelihood of false declines.
Article: Ethoca And FICO Team Up To Fight Card-Not-Present Fraud
As seen in PYMNTS
Ethoca, the collaboration-based technology solutions company, announced Wednesday (Jan. 18) it inked a partnership with FICO, the analytics software company, in which card issuers using the FICO Falcon Fraud Manager will be able to connect to Ethoca’s Global Collaboration Network.