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    About Ethoca's Fraud Intel Blog

    This blog provides perspectives on card-not-present fraud and related topics.

    Also see: Ethoca News.

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    Data Breach Master Hacker Indicted; Foreshadows Increase In Online Credit Card Fraud

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    Albert GonzalezQuiet congratulations to the authorities' for finally catching up with their man - Albert Gonzalez - and getting indictments handed down by the grand jury in two of the largest deliberate data breaches in history at Heartland Payment Systems and Hannaford Bros.

    Gonzalez, going by the alias Segvec, was also indicted in breaches at 7-11 and 2 other unnamed national retailers, as investigations continue into whether he might have been the linchpin in a number of other systems intrusions. In a path of financial havoc rivalling the damages of Hurricane Katrina and Bernie Madoff combined, we wonder how many more shoes there are to drop, as Gonzalez is already being held on charges stemming from the TJX breach in 2007, the previous largest breach on record before Heartland came to light.

    Low Key Celebrations

    Perhaps a sigh of relief is in order, but not too much more in the way of celebration. Loud hurrahs and back-slapping would be inappropriate, lest we be lulled into complacency, and thinking this means the internet is safe again.

    In fact, if you didn't feel a little uneasy about the inequality of armaments between the criminals and those defending against them, remember that Gonzalez pulled off his elaborate heist literally while authorities were watching. His crew deployed the worms that siphoned data from Heartland and others, while he was acting as an informant, after he had already been caught acting as an administrator for a prominent carding site called Shadowcrew.

    End of the Beginning?

    So, unlike many, we do not believe this heralds the beginning of the end for big time cybercrime -- rather just the opposite: it signals the end of the beginning. It will only get worse from here.  How do we know?

    Gonzalez is not the world's only smart hacker, and although authorities say there are few in his skill range, we believe there are many who are even smarter and who will learn from his mistakes. There are plenty of his kind working in crime hotspots all over the world. Not only are they well-trained, they are among the world's best mathematicians and scientists, often living in a climate where criminal behavior is tolerated, even respected -- where it is regarded as a legitimate tax-paying business, and even directly supported in some cases by the state.

    Birth of a Hacker Hero

    Gonzalez has shown the next generation of hackers how to win, and how to win big. Nevermind the arrogance and hubris which pushed him to take dumb chances that allowed him to be caught. He wrote the blueprint for others to follow.

    His brazen finger-in-the-eye crime makes him a hacker hero, energizing the whole hacker community to go him one better. His primary misstep was getting too cocky, repeatedly going back to the same well as he perpetrated the biggest credit card scams in history under the noses of the Secret Service.  If he had not already been known to law enforcement, and acting as an informer, is it possible he may have escaped detection entirely? Had he been a little less greedy, or a little less in-your-face with his tactics and scale of assault, might we still be looking for him for years to come?

    Copycats Will Multiply

    The hacker community is well-connected and well organized. Despite getting caught, Gonzalez's work is still impressive, and many will emulate his tactics.  They will learn from both his success and his failure.  The next big-time hacker, will be a little less full of bravado, and a little more cautious. They will evolve their M.O. a little more frequently, and run just below the radar.  

    So, while some see the catching of Gonzalez as a major blow to the fraudsters, I view it differently. Segvec is a harbinger of the increasing sophistication of attack on the horizon, and portends accelerating and increasingly deceptive attempts to commit CNP fraud against retailers to convert stolen data to cash.

    Are you ready for what's coming?

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