Partner Programs
If you service or know merchants that are suffering from the costs and lost revenues from high or excessive chargebacks rates, then you need to talk to Ethoca ASAP.
Our innovative, direct-from-bank Chargeback Alerts are turning chargebacks into a thing of the past.
Merchants operating in what have become commonly known as higher-risk verticals are greatly benefiting from unprecedented access to a global network of card issuing banks. Valuable issuer data, such as cardholder confirmed fraud data and advanced chargeback notifications, is accessible in real-time, dramatically reducing merchants’ fraud losses and chargeback costs.
Contact us to learn more about how our friendly partner programs can benefit you and your merchant customers immediately.
Value Added Reseller (VAR)
Ethoca’s VAR Partner Program is well suited for companies that would like to sell Chargeback Alerts to merchants as a standalone service or as part of a payment and/or fraud service offering.
Ethoca works closely with each VAR to ensure their success (e.g., provisioning of market collateral, demos for VARs and/or their merchants, service training).
A VAR’s responsibilities include:
Marketing to merchants in accordance with Ethoca’s service guidelines.
Sales to merchants that include negotiating per Alert pricing and contract signing (note certain terms are required).
Providing merchants access to Chargeback Alerts (e.g., a hosted by Ethoca, partner co-branded portal, API) or for the VAR to work the Alerts on behalf of the merchant (via Ethoca Portal or API).
First line customer service.
Merchant billing and collection.
Remittance to Ethoca the Alert fees in accordance with the executed VAR agreement.
Authorized Sales Agent (ASA)
Ethoca’s ASA Partner Program is ideal for individuals or companies that would like to refer and/or resell Chargeback Alerts to merchants, but not provide access to the service (e.g., technology) or ongoing invoicing, collections and customers service etc.
Ethoca works closely with all its ASAs to ensure their success.
An ASA’s responsibilities include:
Marketing to merchants in accordance with Ethoca’s service guidelines including introducing and educating prospective merchants on the use and benefits of Ethoca Chargeback Alerts.
Sales to merchants including negotiating per Alert pricing and Ethoca contract signing with merchants.
Ongoing business relationship support with merchants where required by Ethoca.